Services
People who have converted registers since 1990 answer the phone.
Every customer has a named account manager: the person who converts your data and sets up your register is the person who answers afterwards.
| Source field | Fixed Asset Desk field | Status |
|---|---|---|
| Internal book | Book | Mapped |
| Tax book | Federal | Mapped |
| State book | State | Mapped |
| AMT book | AMT | Mapped |
| ACE book | User-defined book 1 | Mapped |
| Prior accumulated (all books) | Prior depreciation by book | Loaded as filed |
| Property type / est. life | Class / life | Table |
| Averaging convention | Convention | Table |
| G/L asset acct, expense acct | GL accounts | Mapped |
| Custom field 3 (Grant no.) | Custom: Grant number | Created |
| Validation: 1,284 loaded · 0 rejected · 3 warnings (unusual method and life combinations flagged for review) · Map saved as "Sage Fixed Assets standard" | ||
Seven services, what each costs.
| Service | What is done | Time | Price |
|---|---|---|---|
| Data conversion | Your export loaded with prior depreciation in every book, reconciled to your last filed schedule, differences documented | 5 to 7 business days | Quoted on the file; fixed once quoted |
| Setup | Installation, entities and calendars, GL mapping, user roles | 1 to 2 days | Included with conversion |
| Training | A working session on your data, recorded | Half a day, remote | Included with conversion |
| Support | Phone and email, Monday to Friday, 8:30 to 5:30 Central; a named account manager | Same business day | Included in every plan |
| Tax-law updates | Federal and state changes applied and dated in the changelog | Before the season they affect | Included in every plan |
| Hosting | A dedicated environment we run, nightly backups, updates applied for you | 2 business days | Quoted with the plan |
| Custom reports | A SQL report to your specification | By agreement | Hourly |
One team, reachable by phone and email.
- Phone
- (475) 977-3237
- support@fixedassetdesk.com
- Hours
- Monday to Friday, 8:30 to 5:30 Central
- Response
- Same business day
- Post
- 4300 Ranchero Dr. #1294, Sachse, TX 75048
5 to 7business days from your export to the parallel run, for most registers
The questions asked about conversion and support, answered.
How long does data conversion take?
Five to seven business days from the export to the parallel run, for most registers.
What does conversion cost?
It is quoted on the file after we see it, and the quote is fixed once given.
Who provides support?
The account managers who convert and set up registers, by phone and email, Monday to Friday, 8:30 to 5:30 Central. Included in every plan.
Is training included?
Yes, with conversion: a half-day remote session on your data, recorded for staff who join later.
Try it on your own register.
Fourteen days, the full product, no card. Load your assets, run a schedule, compare it with what you filed.
Start the 14-day trialRequest a demo
Hosted by us in a dedicated environment for your organisation, or on your own server. One database per customer; your data is exportable in full at any time.
Priced by asset records. Every plan is the full product. Your data is exportable in full, at any time, at no charge. Plans from $1,000 a year.